Welcome to www.thefluidx.com (referred to as "the website," "our website," or "the site"). These Terms and Conditions govern your use of the website and the services provided on it. By accessing or using the website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

 

1. Intellectual Property

1.1. All content, including text, images, graphics, logos, trademarks, and any other materials found on the website, are the property of Fluid X Limited or its licensors. They are protected by intellectual property laws and are subject to copyright and other applicable rights.

1.2. You may not use, modify, reproduce, distribute, or display any content from our website without prior written consent from Fluid X Limited.

 

2. Use of the Website

2.1. You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our website.

2.2. You agree to use the website solely for lawful purposes and in compliance with all applicable laws and regulations.

2.3. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

 

3. Product Information and Pricing

3.1. We strive to provide accurate and up-to-date information regarding our products, including descriptions, pricing, and availability. However, we do not warrant that the information on the website is error-free, complete, or current.

3.2. Fluid X Limited reserves the right to modify or discontinue any product or service without prior notice. We also reserve the right to limit the quantities of any products or services we offer.

 

4. Links to Third-Party Websites

4.1. Our website may contain links to third-party websites that are not owned or controlled by Fluid X Limited. We do not endorse or assume any responsibility for the content, products, or services offered on those websites.

4.2. When you access or use third-party websites, you do so at your own risk, and you should review their terms and privacy policies.

 

5. Limitation of Liability

5.1. To the fullest extent permitted by law, Fluid X Limited and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the website or any products or services obtained through it.

 

6. Indemnification

6.1. You agree to indemnify and hold Fluid X Limited and its affiliates, officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, costs, or expenses arising out of or in connection with your use of the website, violation of these Terms and Conditions, or infringement of any rights of a third party.

 

7. Governing Law and Jurisdiction

7.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Hong Kong.

 

8. Amendments

8.1. Fluid X Limited reserves the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use the website after any revisions, you agree to be bound by the updated terms.

 

9. Contact Us

9.1. If you have any questions or concerns regarding these Terms and Conditions, please contact us at hello@thefluidx.com.

 

10. Duties or Customs Tax

10.1. Duties or customs tax may be applicable to international orders. The customer is solely responsible for paying any duties, taxes, or customs fees imposed by their country's customs authorities. Please check with your local customs office for more information.

 

11. Warranty

11.1. Fluid X Limited provides a one-year warranty for all FX aqua bags purchased through our website. The warranty covers damages caused solely due to manufacturing defects.

11.2. The warranty does not cover damages resulting from misuse, neglect, accidents, or normal wear and tear. It is at Fluid X Limited's discretion to determine whether damages fall within the scope of warranty coverage.

11.3. To claim warranty service, please contact our customer service within the warranty period, providing details of the issue and proof of purchase. We may require you to return the defective product for inspection.

11.4. If the warranty claim is approved, Fluid X Limited will repair or replace the defective product, or provide an equivalent product, at our discretion. The cost of shipping the product for warranty service will be the responsibility of the customer.

11.5. The warranty is non-transferable and only applies to the original purchaser of the FX aqua bag.