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Privacy Policy

At Fluid X Limited we are committed to protecting the privacy and security of our customers' personal information. This privacy disclaimer outlines how we collect, use, disclose, and store the information provided by our customers. By using our website and services, you agree to the terms outlined in this privacy disclaimer.


  1. Information Collection:

We may collect personal information from you when you visit our website, create an account, place an order, subscribe to our newsletter, or interact with our services. The information we collect may include but is not limited to:

  • Name, email address, and contact details
  • Shipping and billing addresses
  • Payment information
  • Order history
  • IP address and device information
  • Website usage data through cookies or similar technologies

2. Use of Information:

We use the collected information for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support and resolving inquiries
  • Sending order and shipping notifications
  • Personalizing your shopping experience
  • Sending promotional materials, newsletters, and marketing communications (with your consent)
  • Conducting research and analysis to improve our products and services
  • Complying with legal obligations

 3. Information Sharing:

We may share your personal information with third parties in the following circumstances:

  • Service providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or conducting business operations.
  • Legal requirements: We may disclose information when required by law, court order, or other governmental or regulatory authorities.
  • Business transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity.
  • Consent: We may share your information with third parties if you have provided your consent to do so.

 4. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed as 100% secure.

 5. Your Rights:

You have the right to access, update, correct, or delete your personal information. You can exercise these rights by contacting us using the contact information provided at the end of this privacy disclaimer.

 6. Cookies:

We may use cookies or similar technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

 7. Links to Third-Party Websites:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

 8. Children's Privacy:

Our services are not intended for individuals under the age of [insert minimum age]. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

 9. Changes to the Privacy Disclaimer:

We reserve the right to update or modify this privacy disclaimer at any time. Any changes will be effective upon posting the revised version on our website. We encourage you to review this privacy disclaimer periodically.

 10. Contact Us:

If you have any questions, concerns, or requests regarding this privacy disclaimer or our privacy practices, please contact us at:

Fluid X Limited

27/F Beautiful Group Tower, 77 Connaught Road Central, Hong Kong


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